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**General Terms and Conditions of Sale - Serenya **

Welcome to Serenya . By purchasing our products, you agree to the following terms and conditions. We recommend that you read these conditions carefully before making any purchase.

### **1. Acceptance of the General Terms and Conditions of Sale**
By validating your order, you accept all the general terms and conditions of sale set forth below, which govern the contractual relationship between you and Serenya

### **2. Price and Payment**
All prices are in euros and include VAT. Accepted payment methods are credit cards, PayPal, and other methods specified at checkout. Payment is required before the order is shipped.

### **3. Delivery**
- **Free delivery** on all orders.
- **Processing time**: 1 to 3 days.
- **Standard delivery**: 5 to 8 business days.
We are committed to meeting these deadlines, but in the event of an unforeseen delay, we will inform you as soon as possible.

### **4. Return Policy**
Try it for 30 days. If you are not completely satisfied, you can return it free of charge for a full refund, provided the product is in good condition. To initiate a return, please contact our customer service at contact@myserenya.com

### **5. Warranty and Conformity**
Our products are guaranteed against manufacturing defects for a period of 2 years. If a defect is found, contact us immediately to assess replacement or refund options.

### **6. Liability** Serenya cannot be held liable for indirect damages related to the use of purchased products. Our liability is limited to the amount of the order in question.

### **7. Modifications to the General Terms and Conditions of Sale** Serenya reserves the right to modify these terms and conditions at any time. Modifications will take effect upon their publication on the website.

For any questions, please feel free to contact us by email at contact@myserenya.com

Thank you for your trust,
The Serenya Team.